Relievv Partner Programme — Terms & Referral Commission Policy

These terms and the Referral Commission Policy apply to anyone who joins the Relievv Partner Programme run by Relievv Automation, D-183, Street No. 3, Mandoli Extension, Delhi – 110093, India ("Relievv", "we"). By joining, you ("Partner") agree to them.

1. Joining

1.1 The programme is free and open to accountants, Chartered Accountants, tax consultants, Tally partners, bookkeepers and existing Relievv users in India.

1.2 You need a Relievv account and a valid PAN. One partner account per PAN.

1.3 You join from Relievv Partner in the Relievv app, accept these terms, and get a unique code at once (for example RLV-SHARMA24) and a link (relievv.in/?ref=RLV-SHARMA24).

1.4 We may decline or close a partner account at our discretion.

2. Referrals

2.1 You receive a unique referral code and link.

2.2 A referral counts when a new user, who has never had a Relievv account, signs up with your code or within 60 days of opening your link. A user who forgot to enter a code may add it from the app before their first payment.

2.3 The first valid code used counts. It cannot be changed after the customer's first payment.

2.4 Referred users receive a one-time bonus top-up of 50 entries when they buy their first paid plan. It is valid for 1 year, cannot be withdrawn or transferred, and is not given on a free trial.

3. Commission

3.1 You earn 10% of each plan payment a referred customer makes during the 12 months after their first paid payment. For an annual plan, this is 10% of the annual payment, earned once.

3.2 Commission is calculated on the amount actually received, after discounts and excluding taxes.

3.3 No commission is earned on top-ups or extra entries or pages, free trials, complimentary or admin-granted plans, 100% coupons, plans paid from a partner wallet, refunded or charged-back payments, or payments after the 12-month window.

3.4 All commission amounts are inclusive of GST, if any applies to you.

3.5 Commission counts only for payments received on or after 1 November 2026 and during the programme term.

3.6 Gold partners: a partner with 10 or more active paying referrals earns 15% instead of 10% on new plan payments, from the day they reach 10. Commission already earned is not recalculated, and Gold ends if active paying referrals fall below 10. Relievv may change or end the Gold tier with 30 days' notice.

4. Wallet, withdrawals and use

4.1 Commission is credited to your Relievv wallet as Pending and becomes Available 30 days after the customer's payment, if not refunded.

4.2 You may withdraw Available balance of Rs 1,000 or more to a bank account or UPI ID in your own name. We aim to pay within 24 hours of your request, and in any case within 3 working days.

4.3 You may use any Available balance, with no minimum, to pay for your own Relievv plan or, while you have an active paid plan, for top-ups. Amounts used this way earn no commission for anyone and are not refundable to your bank; a refund goes back to your wallet.

4.4 Before your first withdrawal you must verify your PAN online, by entering your PAN, your complete name exactly as written on your PAN card and your date of birth (DD/MM/YYYY), and, if registered, give your GSTIN. Your PAN is the only detail Relievv verifies. Your UPI ID or bank details are not verified by us, so please enter them correctly and in your own name. We are not responsible for a payout sent to details you entered wrongly. A payment your bank rejects is returned to your wallet.

4.5 Tax is deducted at source where the law requires it (currently 2% once your commission crosses ₹20,000 in a financial year, deducted when the commission is credited), and a statement is provided.

4.6 Available balance never expires while your partner account is active. If you close your partner account, Available balance of Rs 1,000 or more is paid out; smaller balances can be used on a plan before closing.

5. Payout timing

• Day 0: the referred customer pays. Commission shows as Pending.
• Day 30: if not refunded, it moves to Available.
• Any time Available is ₹1,000 or more: you tap Withdraw; the Relievv team reviews and approves it.
• Within 24 hours: paid by UPI or bank transfer; you get an email with the payout reference.

6. Your responsibilities

6.1 Describe Relievv honestly. Do not promise prices, features or results we do not offer.

6.2 Do not refer yourself, create fake or duplicate accounts, split one firm into several accounts, or refer people who already use Relievv. A referral that shares a PAN, GSTIN, phone, email, bank account, payment card or device with you is a self-referral.

6.3 Do not bid on the Relievv name in online ads, or post your code on coupon or deal websites.

6.4 Do not send messages without the recipient's consent. Follow TRAI and other applicable rules.

6.5 You are responsible for complying with the rules of your profession, including the ICAI Code of Ethics if you are a practising Chartered Accountant.

7. Reversals, reviews and suspension

7.1 If a referred payment is refunded or charged back within 30 days, the related commission is reversed and, if it was already available or paid out, offset against your future commission.

7.2 Relievv checks every referral automatically (matching PAN, phone, email, GSTIN, IP and device; no more than 20 new referrals per partner per day; partners whose referrals mostly cancel within 30 days) and reviews flagged referrals by hand. We may hold payouts for up to 30 days while we review suspicious activity.

7.3 If you break these terms, we may suspend or close your partner account and cancel commission from the referrals concerned. Genuine commission already earned will still be paid.

8. Changes and closing

8.1 This is a one-year programme, running from 1 November 2026 to 31 October 2027 under Relievv's current commission policy. After that, Relievv may renew, change or end the programme at its sole discretion. Commission earned during the programme stays payable under these terms.

8.2 We may change these terms or the commission rate with 30 days' notice by email and in the app. Commission already earned is not reduced.

8.3 You may leave the programme at any time. Available balance of Rs 1,000 or more is paid out on closing.

8.4 Partner notifications are sent in the Relievv app and by email only. We never send them by WhatsApp or SMS.

9. General

9.1 You are an independent partner, not an employee or agent of Relievv, and cannot make commitments on our behalf.

9.2 Our liability under these terms is limited to the commission due to you.

9.3 These terms apply throughout India. They are governed by the laws of India, and the courts at Delhi have exclusive jurisdiction over any dispute arising out of or in connection with them.

9.4 Questions: info@relievv.in or relievvautomation@gmail.com.