1. Plans at a glance
| Plan | Price | Monthly allowance (shared by both tools and all clients) |
|---|---|---|
| Free trial | Free, one-time | 10 entries + 5 bank-statement pages, 1 client |
| Starter | ₹299/month, or ₹199/month billed yearly (₹2,388/year) | 150 entries + 100 statement pages, up to 2 clients |
| Growth | ₹599/month, or ₹399/month billed yearly (₹4,788/year) | 400 entries + 250 statement pages, up to 5 clients |
| Top-up | ₹1.50 per extra entry, ₹0.75 per extra page, in packs of 200 | Valid 1 year |
Prices are in Indian Rupees. Relievv is currently not registered under GST, so no GST is charged; if that changes, applicable GST will be shown before you pay. One entry = one bill whose draft entry is prepared; one page = one page of a bank statement converted into transactions for review (Excel/CSV: every 40 rows = 1 page; an image = 1 page). Usage counts when the draft is ready, even if it has not yet been sent to Tally.
2. Automatic renewal
- Paid plans renew automatically at the end of each billing period (monthly or yearly) at the then-current price, using the payment method you authorised at checkout (card or UPI AutoPay e-mandate via Razorpay).
- As required by RBI rules on recurring payments, you will receive a pre-debit notification before each renewal charge.
- You can stop auto-renewal at any time by writing to info@relievv.in from your registered email address before the renewal date, or by cancelling the mandate in your bank/UPI app. Your plan stays active until the end of the period already paid for.
- If a renewal payment fails, your plan ends at the end of the paid period; you can renew any time from Billing.
3. Cancellation
Cancelling stops future renewals. It does not end the current period early and does not by itself create a refund, except as set out in section 4. Unused monthly allowance does not carry forward to the next month and is not refundable.
4. Refunds
4.1 First-purchase guarantee
If you are not satisfied with your first paid plan, you may request a full refund within 7 days of that payment, provided no more than 10 entries and 10 statement pages were processed under that plan. Renewals, top-ups and later purchases are not covered by this guarantee.
4.2 Charged by mistake
- Duplicate charge for the same purchase: refunded in full.
- Payment debited but plan/top-up not activated: we will activate it or refund in full, at your choice.
- Renewal charged after you asked us in writing to stop auto-renewal before the renewal date: refunded in full.
- Failed transactions where money left your account but the payment failed: reversed automatically by the bank/payment gateway, usually within 5–7 working days.
4.3 Not refundable
- Partly used plan periods (monthly or yearly), including when you upgrade, downgrade or cancel mid-period.
- Top-up packs, once purchased.
- Amounts paid using a coupon or promotional credit (the coupon portion is never paid out in cash).
- Plans ended for breach of our Terms of Use.
5. Upgrades and downgrades
An upgrade or plan change takes effect immediately with a new full billing period starting from the day of change. The remaining days of the previous plan are not credited or refunded.
6. Paid stand-alone tools
For Relievv Extract, MSME Validation, MCA Master Data and other pay-per-use tools, a refund is given if a paid job fails because of a fault on our side and the output was not delivered. Results that were delivered are not refundable.
7. How to request a refund
Email info@relievv.in from your registered email with your invoice number (from Billing → Payment history) and the reason. We reply within 2 working days. Approved refunds are made to the original payment method within 5–7 working days of approval; the time the bank takes to credit it may vary.
8. Contact
Relievv Automation · D-183, Street No. 3, Mandoli Extension, Delhi – 110093 · info@relievv.in. Disputes are subject to the jurisdiction of the courts at Delhi, India.
Your privacy, your choice